Questions » Recent Q&A » Good Control Errors: Error while retrieving device policies. Please try again later.

Good Control Errors: Error while retrieving device policies. Please try again later.

Posted Oct 03 2018, 10:15 AM
  • We started seeing the same issues with our Good Control today.

    Example errors:

    • Unable to get a list of device configurations from MDM server
    • MDM is disabled or MDM features are not available (you should check server properties)
    • RETRIEVE_DEP_PROFILES
  • We are encountering the same error messages/errors... Any update on this issue?
  • I recommend opening a case with BlackBerry Technical Support, who can help resolve this issue.  These forums provide support for application development, not server related issues.
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